Your Information
First and Last Name: (required)
Email: (required)
Phone: (required)
Best time to contact you - during business hours: (required)
Apartment number: (required)
Tell Us What's Wrong
Has this problem occurred before? (required) Yes No
Has TMG tried to fix this issue? Yes No
Subject - what is generally wrong? Leaking faucet, oven not heating, broken window, etc. (required)
Please describe in detail the problem. sound, vibration, color, odor, etc. (required)
Upload Photos
Property Access Information
Do we need to be aware of pets? (required)
Do we need to be aware of minors? We can't enter if there are minors and no adults (required)
Where is the maintenance to be performed? (required) Interior (TMG must have your permission to enter dwelling) Exterior (TMG can complete work without entering dwelling)
Important
By submitting this maintenance request, residents authorize the landlord or the landlord’s agents to enter the premises without notice at reasonable times. In the event the repairs/maintenance are in progress and the landlord is making reasonable efforts to complete, tenant hereby authorizes entry at reasonable times in excess of seven days until such repairs/maintenance are completed, whichever is less.
If your request has not been addressed within 7-10 business days please call to inquire about the timeline for your repair. If you feel an appointment is necessary, there may be a charge for that coordination.
Please ensure to address any security alarms, locks, dogs or minors so that we may enter. If we are unable to gain access due to security alarms, changed locks, un-contained animals, or unaccompanied minors, there will be a $45 No Access Charge charged to your account." We always leave a door hanger so you know we visited your home.
(required) I give TMG permission to enter my apartment/dwelling for maintenance as needed to complete repairs.
